Frequently Asked Questions

All you need to start surfing the web is your computer. Once connected you will follow a few easy steps to register your computer with our internet provider Pavlov Media and, assuming no viruses are found, you will be ready to surf the internet. All information request and technical support questions should be directed to 1-877-468-3832 or support@pavlovmedia.com.

Although we are not connected with the university and college system's billing, you may be able to use your financial aid and scholarship funds toward your housing. We accept rental payments in these forms: Money order, cashiers check, personal check, or credit cards and checks online.

No, we do not invoice for recurring rent charges. It is your responsibility to pay rent on the first of each month. The first rent payment is due early on July 15th.

Yes, we require a parental/sponsor guarantee from all of our residents under 25. If you are over 25, Allen & O'Hara Education Services, Inc. will accept, in lieu of guarantor, a deposit that is equal to three (3) month's rent. This is the only option, if you want to sign without a guarantor. If you sign your lease with a Guarantor, you do not have to pay a deposit. Your guarantor must be at least 25 years in age and preferably a family member. The Guarantor must reside in the United States. If the Guarantor is not a family member, they must show proof of income (must make 3 times rental amount.)

For fall move-ins, the first rent payment is due July 15th. If you move in for our current 2011-2012 lease term the first months rent is due on or before your move in date.

No, but by paying in full you will avoid late fee's for the entire year!

Our furnished units feature full size beds. Other decorating information that is helpful for your move: The bedroom window is 59" long x 39.5" across. Bed raisers are a great addition if you would like extra storage space under your bed.

Sure, your apartment is yours to decorate and furnish as you wish. However, some restrictions apply. Refer to your lease agreement for more details.

Actually, depending on your dorm choice, it is much less expensive to live here than on campus. Plus, you can live here for a whole year for less than the cost of 9 months on campus. There are also a number of fees associated with living on campus (Technology Fees, Activity Fees, and Dorm rates and fees). Pointe West's rates include cable w/HBO, internet, water, furniture, and electricity.

Pointe West has 144 units, with 480 beds.

We require the service fee and application fee at the time of application. You must pay the service fee in order to secure your spot.

Great News! Pointe West added a new feature that lets you pay online! View your balance, submit electronic checks, or pay with a Visa, MasterCard, or Discover from any computer. You can even submit maintenance requests! Just log on to our website, click the "Resident's Only" link and "Pay Rent." This will take you to our resident rent pay portal. There is a small convenience charge for this service. Checks and Money Orders are the only forms of Payment that we can take in the office now.

Internet, Basic Cable w/HBO, Water, Sewer, Trash, and Electricity

Absolutely, the earlier you sign the better chance you have of receiving your preferences.

Yes, we have parking available for both residents and guests at no charge.

The 4 bedroom / 2 bath apartments are $445* per person and the 2 bedroom / 1 bath apartments are $529* per person per month. Remember these rates include your cable with HBO, internet, water, furniture, and your electricity. Also, note that we run several specials. Feel free to inquire. *rates for 2011-2012 lease term*

There is no cancellation policy or buy-out clause. You need only find an assignment to assume your financial responsibility.

We provide 12 month individual leases for August move-ins. For spring leases, we offer 7 month leases. All of our leases end in July.

We have 4 bedroom 2 bath apartments and 2 bedroom 1 bath apartments. All of our apartments are fully furnished.

We are approximately 2 miles from the University of South Carolina which is a seven minute drive in the worst traffic. We are 3 miles away from Benedict College, Columbia College, and Allen University. We are 5 miles from Midlands Tech Beltline and Airport Campuses.

The move in date for the 2011-2012 lease term is August 13th, 2011. If you sign a lease for the current lease term you can move in once your paperwork is 100% complete and you have paid your first months rent.

As a courtesy to our residents, we do not allow pets in the community. Exceptions will be made for fish.